Privacy Policy for
At Zayerah.com, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping/billing address, etc.
- Payment Information: Payment method details (handled securely through third-party payment processors).
- Usage Data: IP address, browser type, time and date of visit, pages viewed.
- Cookies and Tracking: To improve user experience and for analytics.
2. How We Use Your Information
We use the information to:
- Process and deliver your orders
- Improve our products and services
- Communicate with you about orders, promotions, and updates
- Prevent fraudulent transactions
- Comply with legal obligations
3. Sharing of Your Information
We do not sell or rent your personal data. We may share your information with:
- Payment gateways
- Courier and delivery partners
- IT and security service providers
- Legal authorities if required by law
4. Data Security
We implement appropriate security measures to protect your data, including SSL encryption and secure payment gateways.
5. Return, Replacement & Refund Policy
5.1 Return Policy
- You can request a return within 7 days of receiving the product.
- Items must be unused, in original packaging, and in resalable condition.
- Certain items such as personal care products, undergarments, or customized items may not be eligible for return.
5.2 Replacement Policy
- A replacement can be requested if the item is damaged, defective, or incorrect.
- Replacement requests must be raised within 3 days of delivery.
- Photos or video proof may be required.
5.3 Refund Policy
- Refunds will be processed to the original payment method within 5–10 business days after approval.
- Shipping charges may be non-refundable unless the return is due to our error.
- In case of prepaid orders, partial refunds may be allowed if only part of the order is returned.
6. Your Rights
You have the right to:
- Access, update, or delete your data
- Opt out of marketing emails
- Withdraw consent at any time
7. Cookies
We use cookies to enhance your experience. You can disable cookies in your browser settings, but some features of the site may not function properly.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 Email: zayerah@gmail.com
📍 Address: [410 azad colony ashok nagar nagpur 440017]
📞 Phone: [+91 8275717556]